Returns & Exchanges

At Notbranded, we want you to love your style. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in their original, unworn condition.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place your items in the original packaging, ensuring all tags are attached and the garment is free from any signs of wear.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or store credit back to your original payment method within 5-7 business days.